We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Got here pretty fast thanks .. everything good!
thanks to store всьо excellent
enough consider exactly i love.
very fast come.
bracelet good, work, instant shipping, rb 18 days, defects.
all received. the time. отслеживался during transit. thank you very much! order will still. have not tested work.-if there is something wrong дополню feedback.
whole дошли, in check their успела not yet, walked month.
отправляли long very продлевала protection полторы week after shipped. have well packed, code отслеживался track скачала application, long разбиралась bad running alarm function (on and off самопроизвольно) plus gesture viewing time (pressing need to)
three goods челябинской area to come. пользуюсь three days, running
ok perfect good.
Delivered quickly.
It's okay, it takes three weeks to arrive.
Item arrived in 16 days. It looks like a great product, immediately downloaded the application from the instructions, everything turned out. Time, place set without problems, steps immediately counts. While there are no complaints. How will we look next. At the moment, everything is fine! Thank you to the seller for efficiency and good goods!
Thanks for the nice item
all OK
all ok, very fast shipping
Too bad there is no manual in French. Otherwise perfect. Once the software is installed, the start takes 5 minutes
Nice device for a very small price ... Have not been able to fully test it ... but looks really good ... Fast shipping to Belgium thanks and until the next time. Recommended Super store.
We came a little less than a month (ordered 11.11 came 1.12) packed well. The display is working fine, charging, the application downloaded to the phone and everything is working with the purchase is satisfied
good product and arrive on time, but cannot count heart rate
gooooooooood
surprised by many functions. * thumb! *
pretty useful, To More me the To contailizar steps and other (By true no Is too exact) the I see useful cos vibrating recibes when a whatsapp, notification o ring. fashion hang Battery perfectly Some 5.
clock work well. application excellent. all programs нареканий work without
very easy bind the app and like it works well
Good product. no It To sensor heart rate. in the strap occasion not enough force hooks lure.
belarus watch week 3 come. quality satisfied, easy and информативное phone app, russian language. fully comply with watch yourself description, neat and beautiful. perfect hand miniature girl! black turquoise and заказывал, перепутали no! store recommend!
not yet tried, lovely appearance. thanks, i recommend
material is good also great as picture and the soft and comfortable are very satisfied... now just have not try xd
excellent thx
watch excellent, разобралась until only, have the month!